SERVICE

Cooperative Customers

Marketing Network

After-sale Service

After-sale Service

1. Install and debug products for consumers;
2. Provide technical guidance on use and other aspects according to consumer requirements;
3. Ensure the supply of maintenance parts;
4. Be responsible for maintenance services, and provide regular maintenance;
5. Provide consumers with regular return visits or calls;
6. Implement "three guarantees" for products, that is, warranty for repair, replacement and return (many people think that after-sales service of products is "three guarantees", which is a narrow understanding);
7. Handle consumer letters, visits and telephone complaints, and answer consumer inquiries. At the same time, consumers' opinions on product quality are collected in various ways and improved in time according to the situation.